System Upgrades & Digital Banking Upgrades

The current Mobile App will be unavailable beginning around 3 PM EST on Friday, February 28, 2025. We anticipate the upgraded “FE Choice FCU” Mobile App should be available for download around Monday, March 10, 2025. If your iPhone is set for automatic updates, you will not need to download. Android App users must uninstall the old App and then download and install the upgraded “FE Choice FCU” Mobile App from Google Play. Note: The Mobile App name will remain “FE Choice FCU.” The Mobile App can be accessed from a mobile device, including a tablet. eStatements will be available in both the Mobile App and in Online Banking. The same login credentials (username and password) will be used to access both Online Banking and the Mobile Banking App.

Account history after 7/31/2024 will be viewable in the upgraded systems. However, cleared check images prior to 3/3/2025 will NOT be viewable. If you need a copy of your cleared checks or account history, contact us.

ALL MEMBERS, including current eStatement subscribers, will receive a February 2025 statement through the U.S. mail during the first part of March. Please retain this statement for your records.

If you are currently enrolled to receive eStatements, you will NOT need to re-enroll for this service. Once enrolled in It’sMe247 (the upgraded Online Banking), members who were previously receiving eStatements will automatically have access to their March eStatement in April. Members not previously enrolled in eStatements may enroll in It’sMe247 and then enroll in eStatements.

Note: eStatements prior to February 2025 will NOT be available in the upgraded Online Banking. If you want to print or save statements prior to February 2025, you will need to do so by Thursday, February 27, 2025.

ALL MEMBERS will receive dividends on their Savings, Christmas Club, Sub-Savings, and Individual Retirement Account (IRA) Savings accounts on 1/31/2025, 2/28/2025, and 3/31/2025 rather than only quarterly on 3/31/2025. After 3/31/2025, dividends for those accounts will then revert back to being posted quarterly, starting 6/30/2025.

The Visa Debit Card you received mid-January will NOT be changing and will continue to work. Your personal identification number (PIN) will NOT be affected. Please be aware that there will be reduced debit card/ATM dollar limit access from Friday, 2/28/2025, through late day Monday, 3/3/2025. Plan ahead and access any needed funds prior to 2/28/2025 or consider writing a check or utilizing your FE Choice FCU Credit Card for your larger purchases. Beginning Monday, 3/3/2025, debit card processing will be changing to real-time updating which means your transactions will be posted in real-time rather than the previous one-to-two-day delay. A Debit Card control will be available in the Mobile App if you need to temporarily disable your debit card.

Your existing account number(s) will remain unaffected by our system upgrades. However, there will be a slight variation to your account suffixes/IDs. Please view the Account & Loan ID Reference Guide 2025, included at the end.

You can continue to use your current supply of FE Choice FCU checks. Note: On reorders after March 3, 2025, the Magnetic Ink Character Recognition (MICR) account number will change from a 10 or 11-digit number, which began with “220”, to a new 14-digit MICR account number starting with a “1”. Please contact the Credit Union to obtain your new MICR before your next check order.

Any automatic transfers and electronic payments you have scheduled to/from another financial institution or to a merchant will continue to process normally as they do today, as will any internal transfers you currently have scheduled in Online Banking.

Your direct deposits will continue to post to your account as they do today.

If you have a loan with us, your payment due dates will remain the same, with the exception of certain line of credit loans.

Your existing Visa Credit Card will continue to work, and your personal identification number (PIN) will not be affected.

• Online Banking and Mobile Banking will NOT be available.

• ATM withdrawals and Debit Card purchases will have a total temporary daily limit of $300 (through late day Monday, March 3, 2025).

• If you call the Credit Union you will be assisted by an employee of our new core system, who will be providing additional member service support through Friday, March 14, 2025.

• The upgraded Online Banking will be available for ALL members to Enroll. Go to www.fechoice.com and click the Online Banking Login button near the top of the Home Page. Enroll by clicking “First Time User.” Complete the First-Time User Setup by entering your 4 or 5-digit FE Choice FCU Account Number and entering your full Social Security Number. Follow the detailed prompts to complete enrollment, which includes responding to a one-time verification code, creating a password and security questions, accepting terms and conditions, and creating a username.

• We anticipate the upgraded Mobile App (still named FE Choice FCU) should be available for download around Monday, March 10, 2025. If your iPhone is set for automatic updates, you may not need to download. If you must download, search for “FE Choice FCU” in the Apple App Store and log in using the same credentials used for Online Banking. For Android phones, delete the current “FE Choice FCU” Mobile App. Then, search for “FE Choice FCU” from GooglePlay and log in using the same credentials used for Online Banking.